OrbiVPN Help

Frequently asked questions

Find answers about OrbiVPN plans, devices, servers, setup and account access.

Getting Started

What is OrbiVPN?+
OrbiVPN is a VPN service that lets you manage your plan, registered devices, available server locations and supported VPN configurations from one account.
Which devices can I use with OrbiVPN?+
You can use OrbiVPN with supported devices and compatible VPN applications. Available setup options depend on the platform and configuration format you choose.

Plans & Billing

Can I try OrbiVPN before choosing a paid plan?+
When a trial plan is available, you can start with the published trial offer and then choose a paid plan that suits your usage needs.
How do I choose the right plan?+
Compare the published plan duration, traffic allowance, registered device limit, concurrent connection limit and available server access before selecting a plan.

Devices

Can I use one account on multiple devices?+
Yes, subject to the registered-device and concurrent-connection limits included with your active plan.

Servers

Can I choose my VPN server location?+
Yes. You can select from the server locations available to your active subscription and supported configuration.

Setup

Which VPN configuration options are supported?+
OrbiVPN can provide supported configuration options such as Clash or Mihomo, Shadowrocket and sing-box where they are available for your account and device.

Account

Where can I check my device and traffic usage?+
Your customer account shows available subscription information, registered devices and traffic usage data supported by your plan.
FAQ | OrbiVPN